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How to launch a Survey to the Feedbackly App if you signed up via our website

If you signed up via our website:

1. Log in to your dashboard 

2. Click the 'Survey management' tab 


3. Select 'new survey' and name your survey 



4. Create your survey and click on 'touchpoint selection' at the bottom of the screen 


5. Under 'create new touchpoint' enter the name of your touchpoint (eg: Retail iPad) and choose the touchpoint 'Feedback terminal', and click 'create' 

6. Click 'launch settings' at the bottom of the screen. Write down the authorization code you see here 

7. Click 'confirmation' at the bottom of the screen 

8. Click 'launch now' 

9. Open the app and click on the "I already have an authorization code"

10. Enter the authorization code into the app and your survey will appear on your iPad ready to collect feedback



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  1. Gustav Thomasson

  2. Posted
  3. Updated

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