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Website surveys

All you need to know about web widgets and the setup.

  • Converting legacy web widgets

    Legacy Feedbackly widgets need to converted to new ones in order to utilize the new triggering rules with them. Note that you can check out this article if you don't wish to convert your legacy widget...

  • Editing legacy web widgets

    You can edit the trigger rules and other settings of your old web widgets if you don't wish to convert legacy widgets yet.  1. Navigate to the Touchpoints-section of the software.  2. Choose the web-w...

  • How to add the Web widget script to your website

    After you have created your survey and then the Web widget touchpoint as the next step, you will find the script needed for installation under the 'Touchpoints tab' on the left hand side management pa...

  • Setting up the Web Widget triggering parameters

    After you have created your survey and created/chosen the web-widget touchpoint you can start setting up the triggering parameters.  Note that there is only one script tag per site. New surveys with d...

  • Web widget display types

    There are 3 display types for Feedbackly web widgets: 1. Corner window     2. Popup window   3. Freely placed embedded survey...

  • Triggering a widget programmatically

    You also have an option to trigger a website widget programmatically with Javascript. Triggering a widget will override any triggering parameters and the survey will always show. (With the exception i...